Dr. Firoz Ahmed

Dr. Firoz Ahmed is a seasoned academic and HR professional with over 30 years of experience spanning banking, education, and consultancy. Beginning his career in banking, he later transitioned to academic leadership, managing educational institutions and delivering training in HR and institutional development. With international experience through a UNDP project in East Africa and a strong presence in the UAE since 2006, Dr. Ahmed is committed to advancing education and human capital development through strategic leadership and community-focused initiatives

Academic Qualification
  • Doctor of Philosophy (PhD) – Human Resource Management, USA
  • Master of Business Administration (MBA) – Major in Human Resource Management
  • Bachelor of Commerce (B.Com)

Professional Qualifications & Training

Dr. Ahmed has continuously enhanced his professional capabilities by participating in numerous advanced training programs, both in-house and through prestigious institutions. His certifications and workshops span:

  • Human Resources Mangement
  • Bank Personnel Management
  • Foundation Banking Operations

Core Competencies 

  • Academic Leadership & Curriculum Development
  • Human Resource Planning & Organizational Development
  • Institutional Administration & Strategic Management
  • Faculty Training & Development Educational Consultancy & Quality Assurance
  • International Development Projects (UNDP Experience)
Career Highlights
 
  • Banking Sector: Over 15 years of experience in personnel management, operations, and staff development.
  • Academic Sector: Held key positions in academic institutions, overseeing administrative functions, teaching, and capacity building.
  • UNDP – East Africa: Contributed to human capital development and institutional reform over a four-year tenure.
  • UAE-Based Expertise: Since 2006, Dr. Ahmed has been instrumental in elevating educational and HR practices across institutions in the UAE.

Dr. Hassan Ali Hilal

Dr. Hassan Ali Hilal is a seasoned professional with over 30 years of experience in administrative development, quality management, and ISO-based systems. He has led teams in government and corporate sectors, specializing in strategic planning, performance analysis, and institutional excellence programs.

Academic Qualification

  • Doctorate in Business Administration – USA (2010)
  • Master’s in Project Management – University of Gloucestershire, UK (2022)
  • Master’s in Business Administration – Halifax University, USA (2008)
  • Bachelor’s in Engineering – University of Basra, Iraq (1985)

 Core Summary

Dr. Hilal’s professional journey reflects a deep commitment to excellence in both technical and administrative domains. He has served in various key roles within the Dubai Government, contributing to institutional growth, employee development, and operational efficiency. His extensive background includes:  

  • Leading cross-functional development teams across government departments Designing and managing integrated management systems aligned with ISO 9001 and related specifications
  • Driving continuous improvement initiatives in administrative and production procedures
  • Conducting performance analysis to identify and implement improvement requirements
  • Developing and implementing strategic plans for organizational excellence
  • Spearheading training and development programs for government personnel

Core Competencies 

  • Strategic Planning & Organizational Excellence
  • Integrated Management Systems (ISO 9001 and others)
  • Institutional & Administrative Development
  • Performance Analysis & Process Optimization
  • Government Quality Programs & Compliance
  • Project & Change Management
  • Training & Capacity Building

Key Achievements

  • Successfully implemented ISO standards across multiple government entities
  • Developed performance improvement frameworks tailored to public institutions
  • Contributed to government excellence programs aligned with UAE’s vision for innovation and efficiency
  • Mentored and trained numerous government employees in quality and systems management
  • Played a pivotal role in planning and executing administrative reforms in collaboration with senior leadership

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